Benefit from a real fusion of Blackberry, CRM and Social Media

Customer Relationship Management (CRM) is one of the significant components that deserve complete attention, and that can impact the success of an organization. To reduce sales downtime, increase customer relationship and win more deals, you need mobile CRM to move your business forward while team members are on the road. CRM software centralises all the information within an organization to give one coherent, 360-degree view, of each customer in real-time.

Mobile CRM takes that one step further by enabling your staff to access customer and other key information at any time or place using mobile devices such as a PDA, Blackberry, Apple iPhone or any mobile device that can access the internet to improve customer service and loyalty.

By making use of the Blackberry CRM software, establishments are well placed to make use of this tool and win the confidence of customers. BlackBerry Mobile CRM options provide more than just email and scheduling capabilities like access and update sales opportunities, forecasts, customer service cases, notes and documents. BlackBerry CRM offers several options for today's BlackBerry mobile devices and Smartphone’s.

BlackBerry Mobile CRM features:

This BlackBerry mobile CRM solution offers both offline and online access to all the essential organizational tools needed to effectively manage your business.

• Easy to use and user-friendly navigation
• Monitor the status of your business leads and sales opportunities
• Real-time access to customer information
• Easily search Clients and Contacts
• Access and update your contacts and leads
• Access accounts, appointments, notes
• Create new contacts, sales opportunities and cases from BlackBerry emails, address book entries and phone records as a BlackBerry contact manager.
• Diary Management — to make appointments
• Task management — to manage your activities and reminders
• Complete customisation. Mobile users see only what they need to see
• Mobile Dashboards
• Easy deployment
• Increase Customer Relationships

Social Media with your BlackBerry CRM

Social Media and Customer Relationship Management (CRM) are walking hand-in-hand in the current digital marketing of business. Communicating with your customers has never been easier using your BlackBerry device and all of the available social media applications, including Social Feeds.

Check out to use your BlackBerry CRM to join the conversation and help grow your business.

Top CRM Blackberry minds agree that online social communities and conversations carry heavy consequences for companies. They must be monitored for real-time marketplace feedback and trends.

Since there is a rapid and enormous growth in social media as well as the social networking forced BlackBerry CRM product companies to integrate "social" features into their traditional CRM systems (Social CRM). Some of the first features added are social network monitoring feeds like Twitter timeline and MySpace, typically built into the system dashboard. Even many apps were developed and incorporated with BlackBerry CRM and started using on BlackBerry devices to stay connected with customers on social networks like Facebook, Twitter, Linked, MySpace, Digg, Reddit, Google Plus (Google+), as well as using BlackBerry Messenger (BBM).

It’s not enough to ask people to “like us” or “follow us” – rather give them great reasons to do so. And that may mean needing to change how to approach them – not just the technology we use to interact with them, but also what we say and how we say it. Using new technology to deliver old messages won’t get you very far today, so it’s important to match social behaviour with social tools to really connect with today’s customer.

Lastly, really explore how you can maximize the use of your BlackBerry devices. There are a good number of business apps in “BlackBerry App World” that can help you be more productive, more social and more responsive to the needs of your customers. Many of these services are free or very low in cost, which makes it even more important to see how they can assist you in building great customer relationships today.