Friday, 15 June 2012

iPhone CRM- Make the most of your Customer Relationship & Business activities on the move


IDC released the findings of its latest Worldwide Quarterly Mobile Phone Tracker report, and the firm predicts that Smartphone shipments will reach 686 million units in 2012. Enterprises, catching the pulse of latest Technology and business trends are increasingly adopting mobile devices for business and thus Mobile applications are growing to be more important than ever before. Companies are thus mobilizing their workforce with Mobile CRM on the latest Windows Mobile, iPhone, Android, Blackberry, Nokia and other mobile devices. 

Major CRM applications like Microsoft Dynamics CRM, SAP CRM, Saleforce.com CRM, Sage SalesLogix, and Zoho CRM are user-friendly for iPhone mobile devices. Gartner's analysis of global Q4 2011 smartphone sales shows that iOS holds 23.8% of the total Smartphones’ market share and this explains exclusive mobile applications coming up for iPhone devices.

iPhone CRM solutions help you achieve exceptional contact and customer satisfactions, empowering your sales and distributed business teams with access to your latest client interactions and company activities. iPhone CRM gives you anytime, anywhere access to the real-time key information on your customers and business you use every day - from wherever you need to work.

It can be completely tailored to your company through simple, point-and-click business user configurations, saving you the hassle and high cost of other mobile CRM providers. iPhone CRM is an on-demand, service offering that can literally be setup in hours or delivered to you on-premises.

Now, no matter how iPhone CRM has grown over the years, no one is really arguing that the device is more secure than a BlackBerry. And while iPhone CRM is a hot commodity right now, it might never surpass BlackBerry status unless the phones are equally as secure. Aside from the security issue, though, we wonder if there are many other functions that stand between the iPhone and the enterprise throne.

We have plenty of iPhone CRM Apps in the market with useful features for sales & services people. Sales CRM Apps let you manage and track your sales opportunities and produce specific sales forecasts & sales app features are very useful for sales professionals.

iPhone CRM for Sales has the following features
  • Remote access for your sales
  • Manage contacts, companies, service cases, meetings
  • Helps to increase your productivity
  • Track your daily appointments
  • Record notes & follow ups
  • Plan and track your daily activity based on your targets
  • Track your activities automatically
  • Import existing contacts from Excel or Outlook
  • Track your leads for each product
  • Automatically assign emails to contacts
  • Maintain customer relationship

The Benefits of CRM iPhone Apps

If your sales reps did not have to return to the office to update a lead, close a sale, place an order or update a customer account, how much more productive could they be in a day? iPhone CRM apps enables your in-the-field professionals to gain access to customer accounts and contact information, updating leads, opportunities, financial information, accounting data, marketing lists, competitors, products and more, all while on the go. This ensures your in-house support staff has instant access to updated information in real-time, before the rep ever leaves the customer site.

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