Thursday, 31 May 2012

A comprehensive outlook on Microsoft Dynamics NAV Add-ons



Microsoft Dynamics NAV (formerly Navision) is an easy-to-use ERP software system; a business management solution for small and mid-size organizations to streamline business processes for accelerated growth. You can tailor Microsoft Dynamics Navision to your business processes and domain—manufacturing, distribution, financial management, sales and marketing, human resources, and others—and use it to accomplish your goals with optimal efficiency. 
 
Microsoft Dynamics NAV provides you with industry specific functionality that’s relevant to the local needs of your regions of operation, even for the most highly specialized industries and organizations.
It allows sales and marketing staff to take advantage of powerful business intelligence capabilities. Through the rapid adaptability, simplified customization, and ease of use offered by Microsoft Dynamics NAV, you can easily add functionality, custom applications and online business capabilities. It enables your people to be effective and your business to be competitive. 

Microsoft Dynamics NAV accomplishes integration by creating one single database that employs multiple software modules, providing different areas of the business with various business functions while allowing the opportunity to build upon the vanilla platform to create unique customizations which are more powerful and perform better in fulfilling an organization’s needs. Coupled with the  Microsoft Stack, it allows for an ease of use for the end users. Those familiar with Excel are easily trained to use Microsoft Dynamics NAV.

There are over 2,000 add-on solutions developed for Microsoft Dynamics NAV, by Microsoft Partners worldwide, extending the capabilities of the core business management application.

Following is the List of the year 2012’s Top Microsoft Dynamics NAV add-ons:

Fastpath Assure
Fastpath Assure allows Microsoft Dynamics ERP users to quickly and easily analyze their Microsoft Dynamics software for potential segregation of duties (SOD) conflicts. The workflow in Fastpath Assure allows users to propose, approve and implement resolutions and mitigations throughout the audit process.

Fastpath Assure provides a comprehensive, interactive tool for small to large organizations to help identify all of the conflicts within Microsoft Dynamics ERP, better understand security, and provide the necessary reports to both internal and external audit teams

ConnectIT
Car leasing companies—Personal Car Lease & Flexlease from Amsterdam, the Netherlands are using ConnectIT to integrate Microsoft Dynamics™ NAV with their online leasing facilities. E-Invoice enables Personal Car Lease & Flexlease to publish their invoices on Anachrons’ e-invoicing platform Ingis. With ConnectIT you can exchange all Dynamics NAV data with any other application. This applies to standard NAV as well as to add-on solutions and customizations. ConnectIT opens up Dynamics NAV completely.

Jet Reports
Jet Reports is complete reporting inside Excel.
Jet Enterprise is a complete Business Intelligence solution that provides the answers to your mission critical questions inside an application that you already know – Excel. With little or no training you can quickly analyze issues from many different perspectives to discover trends in your business. Jet Enterprise provides the strategic information you need to identify opportunities and proactively detect issues before they escalate.

LinkFresh
LINKFresh is an add-on product for Microsoft Dynamics NAV working seamlessly with Dynamics NAV modules such as general ledger, sales / receivables, purchase / payables and warehouse and manufacturing. LINKFresh is an International solution with support for multi-site, multi-currency, multi-country and multi-language operations.

NaviTrans
NaviTrans is a complete administrative software system for logistic service providers. It offers all the necessary functions for maintenance of tariff tables and price agreements for customers as well as subcontractors, functions for quote maintenance and simulation, order entry functions for different types of transport, grouping and ungrouping functions, planning functions, functions for different warehouse activities, invoicing, financial administration, etc. NaviTrans answers to the needs of ‘simple’ Full Truck Load (FTL) companies as well as to the needs of demanding multinational freight forwarding companies, facing multi‐depot and/or multi‐modal freight forwarding situations. It is also suited for logistic service providers that run public warehouses as a standalone operation or in combination with any of the above services.

Nav-to-Net
Nav-to-Net is a proven integrated e-Commerce Solution exclusively for Microsoft Dynamics NAV that empowers organizations with business agility through rapid reliable e-Commerce transactions, reduced maintenance costs and improved customer online experience.

Nav-to-Net is a fully integrated B2C, B2B and B2E ready e-Commerce solution. It is a solution designed to expand on the value and flexibility in Microsoft DynamicsTM NAV, enabling you to take your business online simply and effectively.

Dynamics NAV SOP

ZSL's Microsoft Dynamics NAV Sales Order Processing (SOP) facilitates the enterprises to

  1. Automate the process of creating sales orders using Excel, Web or Mobile which are seamlessly integrated with Outlook Client and 

  2. Update the newly created sales orders from Excel, Web or Mobile into NAV through Outlook. 

     

This tremendously
  • Eliminates the manual intervention thereby improving the operation efficiency
  • Reduce the number of orders processed per day improving the productivity
  • Fastens the order creation process owing to quick turnaround

Microsoft Dynamics NAV Remote Excel Sales Orders with Outlook Integration

Whenever you receive an Excel file carrying a sales order in Outlook, by a single click you can integrate and update the sales order into Microsoft Dynamics NAV.

 

Microsoft Dynamics NAV Excel JE Upload

ZSL provides dynamic add-on component, namely, Microsoft Dynamics NAV Excel JE Upload  to address the functional gaps existing in Microsoft Dynamics NAV. ZSL’s Microsoft Dynamics NAV Excel JE Upload is a dynamic add-on component that provides cost effective solution to import journal entries created in Excel straight away into General Ledger as a batch without the interface, Integration Manager. You can upload the data in the Excel file to a general Journal batch. You can also upload data from the pre-defined template of Excel file to general Journal batch. This is an add-on product can be integrated and accessed from the “General Ledger” menu under “Periodic Activities”.
                                                                           
NcCube
NcCube allows to prepare and to analyze all the existing data of your NAV-Solution to obtain well-founded reporting results at your fingertips as a basis for decision-making. NcCube will be directly integrated into your NAV-Solution.
NcCube is certified for Microsoft Dynamics, which signifies that the solution meets the highest possible standard for a Microsoft Dynamics add on.

Printvis
Microsoft Dynamics Printvis is a fully integrated MIS / ERP system developed by print industry experts for print industry companies, providing the following functionality:
• Finance & Accounting
• Estimating & Quick Quoting
• Sales & Purchase Order Management
• CRM & Case Management
• Inventory & Warehouse Management
• Production Planning & Management
• Shop Floor Data Management
• Web Integration, ecommerce, SharePoint
• Job Costing
• JDF / JMF Integration
• Microsoft Business Analytics / BI

Qiwi
Qiwi Mobile improves mobile workers' productivity and maximizes usage of Dynamics NAV by offering anytime, anywhere capability. Whether you're between meetings, on a trip, or simply away from the office, you can be sure that you have real-time, accurate information on hand when you need it.

Qiwi Mobile enables businesses to enjoy improved workflow and offers the opportunity for them to provide better customer service. Many people solely depend on accurate information to make timely business decisions, but find it not easy to react immediately. Qiwi Mobile, proven to be an invaluable addition to productivity arsenal, gives Dynamics NAV users the ability to respond quickly and resolve issues right away. Qiwi Mobile streamlines business processes irrespective of time and location.



Wednesday, 30 May 2012

Microsoft Dynamics NAV


Microsoft Dynamics NAV (formerly Navision) is business management software that delivers comprehensive business management functionality, from financials and accounting, to inventory and supply chain management, human resources and customer services. It connects the many moving parts of your organization, giving you better visibility into and control over what's going on in your business. It supports highly specific industries with powerful solutions created by Microsoft partners. Microsoft Dynamics NAV helps increase your organization's productivity and improve your company's growth.

Dynamics NAV helps to replace as much or as little of your existing system as necessary. You choose from application areas for financial management, manufacturing, distribution, customer relationship management, and e-business.

Microsoft Dynamics NAV offers growing small and midsize businesses a powerful yet cost-effective solution that can be personalized for your company. It can support customization and add-on software to meet industry or other specific needs. Most importantly, it can adapt as a growing business needs more power and functionality.

Dynamics NAV also has superior integration functionality that allows you to 'talk' to other systems automatically via processes such as XML, web services integration, Microsoft SharePoint, Microsoft Exchange for mobile devices and many other systems.

Microsoft Dynamics NAV addresses the following business needs:
  • Financial management
  • Manufacturing
  • Business intelligence
  • Sales and marketing
  • Distribution
  • Integration with your systems
  • Fixed Assets
  • Service Management
  • Jobs (Projects)
  • Purchasing
  • Resource Management
  • Human Resources
 

Microsoft Dynamics NAV versus SAP B1

From an analysis published in magazine Computerwoche based on the study of Association for Software Testing, Microsoft Dynamics NAV wins in the direct product comparison over SAP Business One which was demonstrated as follows;


Sales Management
The Microsoft product is leading in ERP software in terms of sales management. Business One has only one text field for a report on a customer visit. In contrast, Navision offers a comprehensive template to collect information on customer visits, which are also displayed in the activities protocol of the sales employee. In addition, it is also possible to indicate the costs incurred for the visit, making it easier for the sales manager to determine the total costs involved in customer acquisition.

Financial Management
The two systems do not differ significantly in the core functions of financial accounting, such as invoicing or profit and loss statement; only the user prompting is designed differently. The jury was also of the same opinion, which was why the difference in points between the two ERP products was minimal in this department. Business One, however, also showed weakness here, since overviews ("Journals"), such as "Sales per Article", have to be exported in Excel, while Navision makes it possible to already process them within a corresponding module.

Manufacturing
A comparison of the functions for production control was deliberately left out of the test because Business One does not have the required module, which caused some people in the audience to winkle their brows. "How do you want to go about capacity planning?" one surprised visitor asked the Protask team. All they could say was that other SAP partners are currently working on corresponding developments. That was why the event organizer purposely limited the task to material planning with subsequent assembly. Both products put on a good showing here: they both reliably indicated when parts required to complete the assembly order were missing. The resulting screen could also be used to place orders. But of course it's always the little things that cause problems: after the orders are placed, Business One does not automatically make sure that the minimum stocks indicated are actually on hand. The user has to use a query to do this. Navision, on the other hand, already has this convenient feature: if 20 units of an article are required, the minimum stock is 30 and there are no parts in stock, the ERP system automatically orders a total of 50 parts.

Generating Reports
The differences between the two products became most obvious in generating reports. The teams were instructed to use the onboard tools of the ERP systems to prepare a report on the commission payments to be made to the sales representatives. The Microsoft ERP is equipped with a wizard to generate reports: it is integrated into the "Object Designer" included with the system. The tool makes it possible to conveniently select fields from tables, to determine the sorting and to define totals fields. The user then uses a layout template to design the report, which can then be either printed out or exported to the spreadsheet program. In contrast, the "Query Assistant" (Abfrageassistent) in Business One offers far fewer functions. The reports appear in a screen template that is not very convenient and have to be exported to Excel to put them in their proper form or to be able to print them. And that is quite surprising insofar as the SAP software does have a tool to layout forms, making it possible to prepare invoices on the screen and print them out. On the other hand, Business One was able to collect brownie points with its interface. The report view also makes it possible to show the SQL syntax of the query it is based on. The advantage: experts can easily change the query and start again.

Creating a new field in the table
Things really came to the crunch when the two teams of specialists were instructed to enter a new data field in the table structures. Both products support the user in doing so, whereby the Navision team came up with a more elegant solution to the problem by using the Object Designer. And the Microsoft product also has more to offer in terms of multiple languages. It was, however, necessary to change the source code before the new field would appear in these views as well. Navision is based on a proprietary programming environment, which is moreover integral part of the delivery when someone is buying this ERP system. In Business One this adjustment took place on the database level, which could prove to be positive for new release updates.

SAP B1 has some very interesting in-built workflow capabilities which can be deployed "out of the box" and the only disadvantage of this is that your organizational processes and procedures need to be adjusted to fit within the parameters of the solutions. As for Dynamics NAV, such capabilities are not available "out of the box" and some customization (using BizTalk) would be required to deploy such control capabilities. However, in terms of analysis of management information, the "Dimensions" concept of MS Dynamics NAV is way better than many other software solutions that I have used. So, whether it is SaaS or any other approach, it basically depends on how much management flexibility is required and also the depth of reporting requirements that you require.

Top Microsoft Dynamics NAV Partners & Implementation Providers

Inecta
Alletec
NAVAX Consulting AG
Arvato systems
ACP Business Solutions
Tradesoft
Alna Business Solutions
Boss Info Corporation
m-hance
Axxon Consulting
Absys Cyborg
All-e Technologies
TVision

 

Friday, 25 May 2012

Top Microsoft Dynamics GP Add-ons

Top Microsoft Dynamics Great Plains Add-ons

Microsoft Dynamics GP (Great Plains) is a richly featured business management solution that allows you to use familiar, powerful software to operate and grow your business.
 
MicrosoftDynamics GP Add-Ons allows your people to do their jobs in the way they like, at outstanding levels of productivity. The solution also provides you with ways to build stronger, more productive relationships with your key stakeholders—customers and trading partners. Microsoft Dynamics partners can also help you implement and fine-tune the solution to ensure that you reap the best possible results from it.

Microsoft's community of Independent Software Vendors (ISV) has developed a number of add-ons and verticals, all generally referred to as Third Party applications, which complement or enhance the existing functionality of the application. These are also written in Dexterity, and so look and function in the same way as Dynamics GP standard modules.

Following are the top Microsoft Dynamics GP Add-Ons for 2012:

Advanced General Ledger
AGL provides the tools you need to create manage and operate a large Chart of Accounts easily and effectively.

AvaTax
AvaTax extends the power of your ERP with fully integrated end-to-end sales tax management automation. AvaTax Calc delivers instantaneous address validation and sales tax calculations on-demand. AvaTax Certs makes it possible to digitally create, store and access exemption certificates at the point of sale.

Config AD
Config AD enables administrators to manage all aspects of Microsoft Dynamics security from Active Directory. Administrators no longer need access to Microsoft Dynamics or to an administrator password to create, change or delete users. With a simple click, a Microsoft Dynamics user can easily be created in seconds

EQM
For organizations that compete on quality, Enterprise Quality Management (EQM) provides the ability to track tests throughout the lifecycle of a process and to implement and activate controls based on the test results.

eSource
eSource B2C provides real time inventory allocation from your web store and gives you an easy access to managing products sold on the website. Also, any changes in price made in Microsoft Dynamics GP will immediately be shown on your website. eSource B2C is your “one stop shop” for the way you do business online.

Experlogix
Experlogix can quickly configure custom products and services that meet your customer’s unique needs. Rules can be based on product type, geography, customer name/type, industry, deal size and more.

Mekorama MICR
Mekorama MICR reduces accounting costs by allowing businesses to use blank check stock and magnetic toner in place of pricier pre-printed stock. By effectively reducing the time required to create, print, and obtain approvals and signatures for checks, Mekorama MICR can have a dramatic effect on your bottom line.

ZSL’s Microsoft Dynamics Multicurrency Web Feeder provides complete business solution in calculating the exchange rates of various currencies and updating it into the ERP applications — GP, NAV & AX — for the various transactions held across the organization.

Project Tracking
Project Tracking with Advanced Analytics creates a seamless connection between a company’s financial transactions and project revenue and expenses. Set up Project Tracking with Advanced Analytics in three easy steps and begin to capture project data as an extension of daily transaction entry.

RedTail EDI
The EDI Imperative Suppliers today have a choice to implement best-in-class Electronic Data Interchange (EDI), or pay the price. Without top-notch EDI, scorecards suffer, chargeback hurt profitability, and adding trading partners is a nightmare.

SalesPad Data Collection
SalesPad is a standalone front-end application developed for Microsoft Dynamics GP. Its primary function is to offer faster and more comprehensive sales and customer service tools than those available in Microsoft Dynamics GP.

Microsoft Dynamics GP


Microsoft Dynamics GP (formerly Great Plains) is a mid-market business accounting software (ERP Software) marketed in entire globe with Microsoft and its partners.
Microsoft Dynamics GP is an ERP solution developed to help small to mid-sized companies in the distribution, manufacturing, public sector, services and retail industries. Dynamics GP helps the companies improve their business operations to remain cut-throat. It connects the many moving parts of your organization, giving you better visibility and control over your business deeds.

Microsoft Dynamics GP software delivers comprehensive out-of-the-box business management functionality, from operations management, financial management, human resource management & manufacturing with rapid, flexible deployment options to get your organization up and running quickly and affordably.

Dynamics GP enables you to make smart decisions that have a direct impact on your bottom line—increasing margins and improving your cash flow. Simple to learn and use, Microsoft Dynamics GP works with your existing technology and scales as you grow to deliver long-term value.
Microsoft Dynamics GP is business management solution helps you to run your business more efficiently by bringing your systems together. 

Microsoft Dynamics GP Vs SAP Business One

To better comprehend the factual value of Microsoft Dynamics in par with SAP Business One, here is a survey conducted by Keystone Strategy llc about the impact of Microsoft Dynamics and SAP on the enterprise.

Keystone Strategy llc contacted the users of Microsoft Dynamics NAV, Microsoft Dynamics GP, SAP All-in-One, and SAP R/3 at approximately 100 companies (randomly) and were asked about their experiences with Microsoft and SAP applications across different categories of business productivity.

1) Usability measures the user’s perception of how easy the applications are to use, how “in command” of the application a user feels, how easy it is to navigate in the software, and how much the user enjoys using the software.


2) Familiarity measures the user’s perception of how intuitive the application feels, how easy it is to learn, how quickly they can become proficient with the application, and how comfortable they feel using it.

  

3) Transactional Efficiency measures the user’s perception of how easy it is to execute common and repetitive tasks, the efficiency of the interface as it pertains to those common tasks, and the speed and reliability of the software.


4) Flexibility measures the user’s perception of how easy it is to execute infrequent or unusual tasks in the application, how easily the software can be adapted to meet specific new business needs and processes, and how agile the software is in handling problems that arise unexpectedly.  


5) Business Insight measures the user’s perception of how well the software enables easy and comprehensive reporting, access to real-time information, visibility into cross-departmental information, and the ability to gauge the impact of business decisions.


6) Collaboration measures the user’s perception of how the software helps them work and communicate with their colleagues; share and review work; and communicate with suppliers, partners, and customers.


Leading the results on various parameters, Microsoft Dynamics family, regardless of the survey always holds the great advantage "ready to be modelled as your business needs", a plus that the modern business needs always more.


  

ERP Solutions & Benefits


ERP Solutions




Enterprise Resource Planning (ERP) is business management software that allows an organization to use a system of integrated applications to manage the business. ERP integrates internal and external management information across an entire organization embracing finance/accounting, manufacturing, sales and service, customer relationship management, marketing, etc.

An ERP system automates this activity with an integrated software application. Its purpose is to facilitate the flow of information between all business functions inside the boundaries of the organization and manage the connections to outside stakeholders.

Benefits

  • ERP software can be used for all department in organization
  • ERP system has various modules like Finance/ Accounts, HR Management, Manufacturing, Marketing, Warehouse Management, CRM, Project Management, etc
  • Single reporting system to analyze the statistics/ numbers etc in real time
  • ERP system can extend to provide Business Intelligence functionalities by vendors
  • Common database for all applications
  • ERP system has drag-and-drop dashboard design
  • Advanced e-Commerce integration is available in ERP
  • Improved workflow and efficiency
  • Helps for better decision-making, faster response time to customer queries, etc.
  • ERP system makes order tracking, inventory tracking, revenue tracking and related activities easier
  • Improves the productivity
  • Faster access to data for timely decisions
  • High saving on products & services purchased
  • Bulk e-mailing
  • Inventory reduction
  • Lead time reduction
  • Reduces the risk
  • Improves financial management
  • Provides a consolidated picture of sale
  • Building the corporate image
  • High customer satisfaction
  • Pre-build reporting & custom reporting
  • Saves time & efforts in data entry


Oracle ERPs Vs Microsoft ERPs

Oracle & Microsoft are leading companies in the domain of ERP system who provide application software for diverse segments. Looking at Microsoft ERP system in par with that of Oracle;

Microsoft ERP
Microsoft ERPs are one of the most implemented application software & are very user-friendly. With such an established brand, companies do not see the risk of implementing a new solution. It is helpful in enhancing customer relationship management, supply chain and for making financial decisions. Microsoft ERPs are helpful in integration offering solutions for successful business management therefore making it easy for people to take rapid decisions.

Microsoft Dynamics ERPs includes the following products:
  • Microsoft Dynamics GP  (formerly Great Plains)
  • Microsoft Dynamics AX (formerly Axapta)
  • Microsoft Dynamics NAV (formerly Navision)
  • Microsoft Dynamics SL (formerly Solomon)
  • Microsoft Dynamics C5 (formerly Concorde C5)

Some of the key features for Microsoft ERP
  1. Microsoft ERP software comes with high performance and security; and can scale with the business.
  2. ERP is authenticated at windows level.
  3. Some of its software allows heavy data transfer and recovery.
  4. Real time data is accessible.
  5. Microsoft ERP can be used for multi-location, world spread offices and intercompany transfer.
  6. Automated processing of business and flexible modules, which can be easily customized to meet with the needs of each and every company.
  7. There is a role based user interface and Microsoft office tools can be easily used along with this solution.
  8. With the help of share point portals the software can be shared. 



Oracle ERP
Oracle offers ERP solutions to its customers in the area of customer relationship, database, and resource planning and supply management. Success of Oracle ERPs can be attributed to the close alignment of customers with fast implementation, higher quality, and lower cost of ownership.


Following are the Oracle ERPs
  • Oracle EBS ERP
  • Oracle CRM – Sales
  • Oracle Financials
  • Oracle HRMS
  • Oracle Mobile Supply Chain Applications
  • Oracle Order Management
  • Oracle Procurement
  • Oracle Project Portfolio Management
  • Oracle Quotes
  • Oracle Transportation Management
  • Oracle Warehouse Management Systems
  • Oracle Inventory
  • Oracle Enterprise Asset Management


Some of the key features for Oracle ERP
  1. Provides access to a wider pool of effective talent.
  2. Leverages world-wide best practices for organization.
  3. Predictable service level to customers for better satisfaction.
  4. Oracle Application can be designed for purposes of using it on internet.
  5. Database in Oracle is highly secured and cannot be broken easily.
  6. Easily customizable and adoptable as per the legal standards.


Top ERP Solution Providers
  • Microsoft
  • Oracle
  • Infor
  • SAP
  • Sage
  • Salesforce


Top ERP Implementation Providers
  • Icreon
  • iGate
  • Accenture
  • TGI Ltd
  • ZSL Inc
  • PWC
  • TI Infotech
  • Ignify
  • Rolta
  • Hexaware

 

Monday, 21 May 2012

Salesforce.com CRM

Salesforce.com CRM






Salesforce.com provides CRM solutions to businesses of various sizes and industries and is delivered as on-premise and -cloud deployment models. One of the key Customer Relationship Management cloud software, it addresses customer interface concerns starting from sales and marketing to customer service, streamlining the enterprise. The solution helps companies gain highest benefits from sales force automation, marketing automation, customer support and analysis. It helps them meet the multifaceted challenges of global customer communication by creating a holistic view of their existing and potential customers.

Salesforce.com's CRM Suite includes:
  • Customer Service and Support 
  • Marketing Automation
  • Customer Analytics 
  • Force Automation 
  • Document Application 
  • Custom Applications

Key benefits of Saleforce.com CRM:
  • The primary benefits of Salesforce.com solutions include the ease of deployment and user-friendliness of the solution
  • It offers a wide-ranging suite of applications for sales force and marketing automation, partner marketing, call centre management, and customer service and support.
  • It also offers sophisticated capabilities such as in-depth business reporting and analytics, flexible and reliable mobile access, and point-and-click customization
  • The solution places a strong emphasis on customer satisfaction

The success of CRM lies in proper planning, implementation, reinforcement, and optimization of best practices. Salesforce.com’s CRM offerings were created to provide these services in synchronization with its partners. The company currently holds over 92,000 customers worldwide and derives more than 30% of its revenue from overseas sales. 
Taking a brief glimpse at its performance in recent years, in spite of being a major player in this industry, Salesforce.com faces threat due to heavy competition from business customers who have larger resources and well-established customer relationships with even larger businesses. The escalating customer acquisition cost is an imperative factor that influences the growth of the company. Key players like Oracle, SAP AG, Google etc., in CRM space offer open-source, SaaS, and traditional software solutions. These are some of the major trends and forces observed in this industry that reflect on the diminishing margins of Salesforce.com.

In response, to survive such threats from the market, Salesforce.com CRM has launched products that are designed to improve investment in the company’s services. New offerings are added to its suite, designed to attract more customers, latest of which includes: 
Ø  Government Cloud to accelerate government’s transformation for the social era.
Ø  Salesforce Rypple & Salesforce Site.com, two new products extend the social enterprise to reach every employee and every customer. The next generation of the social enterprise leverages Salesforce.com’s social, mobile and open cloud technologies to develop social profiles of customers, create employee and customer social networks, and connect with public social networks.
Ø  Desk.com, revolutionizing customer service for a social and mobile world by offering a help desk that is social, mobile and simple to use and deploy
Some of the leading providers of Salesforce.com solution in the market include;


Top Saleforce CRM Partners
  • Bmcsoftware
  • APPIRIO
  • Infosys
  • Concur
  • Accenture
  • Blackboard
  • Capgemini
  • Symantec
  • ZSL Inc
  • Deloitte
  • Kenandy
  • CA Technologies
  • Bodhtree



Sage SalesLogix

Sage SalesLogix


Sage SalesLogix is a Customer Relationship Management (CRM) software package developed by Sage. Sage SalesLogix CRM is an award winning CRM solution that provides complete account centric CRM solution designed to enable your sales, marketing and customer support.

Sales
Each business needs sales and each customer needs things or service. sales are more than profession, it is a mission to surpass the competition, gain market share and exceed the targets.
Sage SalesLogix will help to boost the competition and win in the industry.
Sage SalesLogix to increase productivity by automating key aspects of the selling cycle, maximize team selling effectiveness with advanced sales tools and resources, and make informed decisions based on accurate visibility into the sales pipeline.

Marketing
Bringing the high quality leads and managing the profitable campaigns which helps to drive more revenue to the organisation. Sage SalesLogix powers your strategic initiatives with the tools helping you to make more informed decisions about how to improve your return on investment (ROI) from your marketing activities.
Identify and target the most profitable prospects, manage and track all aspects of campaigns in one place, and analyse campaign ROI to increase marketing efficiency and get the most from your investment in your CRM solution.

Customer Service & Support
Excellent customer service & support builds trust and confidence. Customer service builds trust, when the customer has an expectation of a reliable, repeatable, pleasurable experience with a brand, loyalty increases and positive word-of-mouth.
Sage SalesLogix provides you with a complete view of all customer interactions so you can better service, support, and sell.


Following are the Top Sage SalesLogix Providers

  • Sage
  • AppEazy 
  • CozyRoc LLC
  • DataSelf Corp
  • Greytrix
  • LinkPoint Connect
  • SalesFUSION
  • SmartCatalog
  • Stonefield Query
  • TaskCentre
  • Team Knowledge Limited
  • TimeLinx Software
  • ZSL Inc

Wednesday, 16 May 2012

Microsoft Dynamics CRM Addons

Microsoft Dynamics CRM Addons



Microsoft Dynamics CRM is Customer Relationship Management software package developed by Microsoft. CRM focuses on Sales, Marketing & Service sectors.

There are a number of Microsoft Dynamics CRM partners who develop CRM Add-ons which are designed to implement as part of CRM solution. These Addons can improve the basic functionality such as searching, email marketing, tracking campaign leads, sales orders, accounting operations and more.

MS Dynamics CRM add-ons & plug-ins helps CRM users to save time to keep customers satisfied, current market has a lot of CRM add-ons which will help you to build more fruitful relationships with existing customers and forge relationships with new ones.

Following are the most popular CRM Add-ons all Microsoft Dynamics CRM users